Leasing

Proactively reduce churn and increase customer lifetime value
TRUSTED BY

Engage your customers at key moments to increase CLV

The automotive industry has a complex ecosystem which makes it difficult to deliver relevant communication throughout the customer journey. But let's be frank, your customers don’t care. They are used to smooth customer interactions in other industries, and they expect you to deliver the same. Something needs to be done.

Let’s take car leasing renewals as an example.
THE SITUATION

Leasing renewal

The majority of drivers don’t take action and are lost as customers due to traditional postal, and email communication fails to engage. Brands lack accurate contact details for customers, and it’s expensive to contact customers about renewals personally.
SUCCESS RATE

25%

Typically 25% convert in a traditional renewal campaign, usually based on mail or email send outs.
LOSS RATE

75%

which means an astonishing 75% doesn't take action and are lost as customers.

THE LOST OPPORTUNITY, EVERY YEAR

$1.2M

€4.800.000

This is what you lose every year due to lost opportunity to renew leasing agreements.
Want to know more how we calculated this figure?
Lets talk.

Face it, your players are busy. So what do you do?

Do nothing

Just hope the players start depositing by themselves

Unlikely

Hire a team

Hire a team of customer service reps and hope for the best

Expensive

Same channels

Continue reaching out in the same channels as you’re already using.

Spam

Be personal

Tailored messages in each customer journey

Right way

Cut through the noise.
Even though you're talking to thousands.

THE SOLUTION

Automated Customer Interactions

How Wiraya increase conversion and collect customer data.
1

Powerful communication flow

A powerful combination of voice, text messages and personalised landing pages to drive conversion.
2

Trusted content

Generates customised content and offers that convert because customers trust them.


3

GDPR compliant data collection

The customer is redirected to a landing page, the data is stored and your customer service reps will be notified to reach out.
4

Data Learning

The software learns from interactions in real time to continuously improve customer lifetime value and loyalty.
Use Wiraya when you want to...

Grow Customer Lifetime Value

Digitalise the customer journey

Take control of your customer data

Want to know more?